This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
I am not sure if this is going to be of any use to you, but I saw this in my email yesterday...
Notes 8.5.2 client installers do not always put down latest version of rcplauncher.exe
If the original Modified date of rcplauncher.exe is changed, a newer one will not be copied to disk when a hotfixed Notes 8.0.2 client is upgraded to 8.5.2. As a result, errors may occur during the upgrade and then afterward the client will not launch. Clean client installs do not exhibit this problem. This problem does not persist when applying Fix Packs and hotfixes. This issue has been reported to Quality Engineering as SPR# LMEF8E7S3L.